One exchange. Every extension.
EPABX and IP PBX systems in Hyderabad
Give every desk, cabin and department its own extension, share outside lines between them, and let reception transfer a call in one press. Planned on a free survey of your floors and cabling, installed by our own team.
- Clear internal calling
- Traditional or IP
- Extensions for every desk
- Installation & AMC
- Quick response
- Expert guidance
- No obligation
Get a free phone system assessment
Tell us about your requirement and our team will get in touch.
7+ yrs
In business
5,750+
Installations
4.9/5
Google rating
2019
Serving since
Complete communication systems
More than a telephone exchange
An exchange is only useful when the calls land in the right place. We map the desks, cabins, departments and common areas first, then decide how many extensions and outside lines the system needs.
We then install it, run or reuse the cabling, programme the extensions and greetings, and show your team how to transfer, hold and page.
- Requirement study
- System design
- Cabling & installation
- Extension programming
- User training
- AMC & support
Communication systems we install
The survey decides which suits your building, your cabling and the way your team works.
EPABX systems
Traditional exchanges on their own telephone cabling — dependable, and independent of your...
IP PBX systems
Exchanges that run over your computer network, so one cable serves a desk and extensions c...
Hybrid systems
A mix of analogue and IP extensions, so existing handsets keep working while new desks go...
IP phones
Desk handsets with displays, transfer keys and directory access for reception and cabins.
Analogue extensions
Simple handsets for shop floors, stores and rooms where a basic phone is enough.
Auto-attendant & voicemail
A recorded greeting that routes callers to the right department, and voicemail for extensi...
Door station integration
An IP door station can ring an extension, so the gate is answered from the same handset.
Communication systems for every workplace
Solutions tailored for every kind of site.
From consultation to complete setup
A simple and transparent process from start to finish.
- 01 Requirement Desks, cabins, departments and how calls should reach them.
- 02 Site survey Existing cabling, the rack or phone room, and your outside lines.
- 03 System design Extension count, handset types and the written quote.
- 04 Installation Exchange mounted, cabling run or reused, handsets fitted.
- 05 Configuration Extensions, greetings, transfer rules and voicemail programmed.
- 06 Training & handover Your team is shown transfer, hold, paging and the directory.
Why choose Dotin?
What you can hold us to
- Experienced team The people who survey the floors are the people who install and programme the system.
- Sized for your building Extension and line counts worked out from your desks, not from a standard kit.
- A clear, itemised quote Exchange, handsets, cabling and configuration named before you commit.
- Moves and changes handled New extensions, seat moves and fault visits from the same local team.
- Local support Our office is in Toli Chowki, and we work across Hyderabad and Secunderabad.
- AMC available Scheduled maintenance so the exchange keeps working in year three.
Better communication, stronger businesses
Communication brands we work with
We suggest the system that suits your building, extension count and budget.
How an exchange routes a call
From an outside line to the right desk
- 1 The outside lines A few lines from your provider are shared by everyone, instead of one line per desk.
- 2 The exchange The EPABX or IP PBX decides where each call goes — reception, a department or a recorded greeting.
- 3 The extensions Every desk, cabin and common area has its own number, reachable internally at no call cost.
- 4 The rules Transfer, hold, pick-up, voicemail and after-hours routing, set to how your team actually works.
Which solution is right for you?
Start from your building
A quick guide. The survey confirms it.
A small office with phone cabling already in
EPABX
Reuses what is there and does not depend on the internet.
A growing office on one network
IP PBX
One cable per desk, and extensions are easy to add or move.
Branches in more than one place
IP PBX
Staff at each branch dial each other as internal extensions.
Old handsets you want to keep for now
Hybrid
Analogue phones keep working while new desks go on IP.
A busy main line
Auto-attendant
Callers reach the right department without tying up reception.
Not sure what you need?
We look at the site and recommend — the assessment is free.
Communication assessment
Tell us about your floors
Five quick questions help us size the system and bring the right information to the survey.
Complete your building systems
Often installed with a phone system
Local service
EPABX and IP PBX installation across Hyderabad
We survey, install and maintain telephone systems across Hyderabad and Secunderabad, from our office in Toli Chowki.
Shop No 15, 2nd Floor, Mawin Arcade, 7 Tombs Rd, Beside Al Saba Hotel, Toli Chowki, Hyderabad
Frequently asked questions
EPABX and IP PBX, answered
What is the difference between an EPABX and an IP PBX?
Both connect internal extensions and share outside lines. A traditional EPABX runs on its own telephone cabling; an IP PBX runs over your computer network, so one cable serves a desk phone and a computer, and extensions can reach staff at another branch. Which suits you depends on your cabling and how many sites you have.
How many extensions can we have?
From a handful in a small office to several hundred across a campus. We size the system on the number of desks, cabins and common areas you want to reach, and leave room to add more later.
Can we keep our existing phone numbers and handsets?
Usually the numbers, yes — they belong to your provider. Analogue handsets often work on a hybrid system, and we tell you before quoting whether yours can be reused or need replacing.
Will the phones work if the internet goes down?
A traditional EPABX keeps working internally because it does not depend on the internet. An IP PBX keeps internal calls going on your local network; calls to the outside world depend on the internet line, so sites that cannot lose calls usually keep a backup line.
Can it connect to our intercom or door phone?
Often, yes. IP door stations can ring an extension so reception answers the gate from the same handset. We check what your door system supports during the survey.
Do you maintain the system after installation?
Yes. Moves, adds and changes to extensions, fault visits and annual maintenance contracts are all handled by the same local team.
Ready to upgrade your communication system?
Want every desk on its own extension?
Tell us about the building. We will survey the floors and cabling, size the system and give you an itemised quote — free, with no obligation.
- Quick response
- Expert guidance
- No obligation
