Inspect. Maintain. Report.
CCTV AMC and maintenance in Hyderabad
Scheduled visits that keep cameras clean, disks healthy and recordings complete — so faults turn up on a service visit, not on the day you need the footage.
- Scheduled health checks
- Any installer's system
- Written visit reports
- Repairs handled
- Quick response
- Expert guidance
- No obligation
Get an AMC quote
Tell us about your requirement and our team will get in touch.
7+ yrs
In business
5,750+
Installations
4.9/5
Google rating
2019
Serving since
Complete maintenance service
More than a yearly visit
Most CCTV faults do not announce themselves. A hard disk stops recording, a lens clouds over, a connector corrodes after the monsoon — and nobody notices until footage is needed.
An AMC puts the system on a schedule. We visit, clean, check and test, fix small faults before they spread, and give you a written report each time.
- Camera cleaning and alignment
- Night vision check
- Cable, connector and power check
- Recorder and disk health
- Firmware and passwords
- Remote viewing test
Ideal for different properties
Solutions tailored for every kind of site.
The same six steps, every visit
A simple and transparent process from start to finish.
- 01 System inspection Every camera, cable run, power supply and the recorder looked at on site.
- 02 Health check Picture quality, night vision, disk status and recording checked channel by channel.
- 03 Preventive maintenance Lenses cleaned, connectors tightened, angles and focus corrected.
- 04 Issue identification Anything failing or likely to fail is noted and explained to you.
- 05 Repair Small faults fixed on the visit; parts outside your cover are agreed first.
- 06 Report A written visit report with retention days, fixes and open items.
AMC plans
Choose the level of cover
Visit frequency and inclusions differ by plan. Response times are set in your signed AMC, and every plan is quoted after an inspection of your system.
Essential
Keep it running.
2
Visits / year
48 working hours
Target response
- 2 preventive maintenance visits per year
- Camera cleaning, focus and alignment check
- Recorder health and storage verification
- Firmware and password policy review
- Labour covered on all service calls
Professional
Faster response, parts included.
4
Visits / year
Next business day
Target response
- 4 preventive maintenance visits per year
- Next-business-day fault response
- Consumable parts and connectors included
- Emergency callout covered (2 per year)
- Remote diagnostics and support
Enterprise SLA
Contracted uptime, 24/7.
12
Visits / year
4 hours, 24/7
Target response
- Monthly preventive maintenance visits
- 4-hour response SLA, 24/7/365
- All parts and labour covered
- Unlimited emergency callouts
- Standby replacement hardware pool
Visit frequency and response times are set in your signed AMC. Plans are quoted per site after an inspection.
Why choose Dotin?
Maintenance you can check
- Written report every visit You see what was checked and fixed, not just a signature on a card.
- Terms in writing Visits, inclusions, exclusions and response times set out in the contract.
- Any installer's system Inspected first, then maintained on the same terms as our own.
- One team for all systems CCTV, access control, fire alarm and intercom checked on the same visit.
- Repairs by the same team The technicians who service the system are the ones who fix it.
Reliable, year after year
The visit checklist
What we check, and why it matters
Each check is aimed at a fault that usually goes unnoticed until footage is needed.
- 1 Retention days Settings change and cameras get added; we confirm how many days you really have.
- 2 Disk health A disk showing errors is replaced before it stops recording altogether.
- 3 Picture clarity Dust, spider webs and fogged housings blur the faces you need to see.
- 4 Connections Loose or corroded connectors cause flicker and dropouts, often after rain.
- 5 Power and backup Adapters, power supplies and any UPS checked so recording survives cuts.
- 6 Access and passwords Remote viewing works, and old staff logins are removed.
Which cover suits you?
Match the cover to your system
A starting point. The inspection visit confirms it.
A home or small shop with a few cameras
Half-yearly visits
Two cleanings and health checks a year keep a small system recording.
An office or showroom where footage matters
Quarterly visits
Faults are caught within a few months, before they cost a week of recording.
A dusty site, factory or roadside building
Quarterly visits or more
Dust and weather cloud lenses and damage joints faster.
A large site where downtime is costly
Cover including parts
Consumable parts on the contract, so repairs are not held up by approvals.
CCTV plus access control, fire alarm or intercom
Combined security AMC
One schedule and one team for every system on the premises.
A system another installer fitted
Inspection, then AMC
We record its condition first so the contract starts from a known baseline.
Not sure which cover you need?
We look at the site and recommend — the assessment is free.
AMC requirement
AMC requirement
Tell us about your system and we will prepare an AMC proposal after an inspection visit.
Related services
Repairs, upgrades and other systems
Local service
CCTV maintenance across Hyderabad
We run scheduled maintenance visits across Hyderabad and Secunderabad, from our office in Toli Chowki.
Shop No 15, 2nd Floor, Mawin Arcade, 7 Tombs Rd, Beside Al Saba Hotel, Toli Chowki, Hyderabad
Frequently asked questions
CCTV AMC, answered
What is a CCTV AMC?
An annual maintenance contract: a year of scheduled service visits for your CCTV system, plus support when something fails between visits. What it covers, how often we visit and how quickly we respond are written into the contract you sign.
How often should CCTV be serviced?
Most systems do well with a visit every three to six months. Dusty sites, outdoor-heavy systems and places near roads or construction usually need more frequent cleaning.
Can you take an AMC on a system you did not install?
Yes. We start with an inspection visit to record the condition of every camera, cable and recorder, and agree what needs fixing before the contract begins.
Are spare parts included?
That depends on the cover you choose. Some contracts cover labour only; others include consumable parts. What is and is not included is listed in the contract before you sign.
How fast do you respond to a breakdown under AMC?
AMC customers are given priority for breakdown calls. The response time for your contract is set in your signed AMC, not promised on this page.
Can the AMC cover access control, fire alarm and intercom too?
Yes. We can put CCTV and other security systems on one contract with the same visit schedule, so one team checks everything together.
What do I get after each visit?
A written report listing what was checked, what was cleaned or adjusted, the recording days actually available and anything that needs attention.
Keep your system recording
Want your cameras checked before you need them?
Tell us about your system. We will inspect it and send a written AMC proposal with the visits, inclusions and response times set out.
- Quick response
- Expert guidance
- No obligation
